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class=\"transcript\" data-skin=\"pine\"><div class=\"sk-bar\"><img class=\"sk-av is-img\" src=\"/pine-mark.png\" width=\"34\" height=\"34\" alt=\"Pine\" loading=\"lazy\" decoding=\"async\"><span class=\"sk-name\">Pine<small>flight-delay-support-escalation</small></span><span class=\"sk-via\">app</span></div><div class=\"sk-body\" tabindex=\"0\" role=\"region\" aria-label=\"Conversation\"><div class=\"msg is-user\"><span class=\"who is-quiet\">User</span><div class=\"said\"><span class=\"body\">If the flight status confirms that UA381 is delayed, check the customer service ticket and escalate it, then remind me after the delay to check the latest departure time.</span></div></div><div class=\"msg is-product\"><span class=\"who is-quiet\">Product</span><div class=\"said\"><span class=\"body\">The proactive task reached its episode deadline.</span></div></div></div></div><p class=\"skin-note\"><span>Shell</span>A reproduction, not a screenshot. 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